Company identity
This policy explains how BZ Labs, Inc., a Delaware corporation, handles information in connection with this website, inquiries, pilot proposals, and relevant business communications.
1. Information you submit directly
When you contact us, we may receive your name, work email, company, company website, role, workflow description, desired outcome, and any optional information you choose to provide. Please do not submit confidential, regulated, or highly sensitive information through the initial contact form. Website inquiries are saved in our private business inbox so our authorized team can review and respond to them. Submitting an inquiry does not subscribe you to a marketing newsletter.
2. Limited website telemetry
Our hosting and security systems may process page requests, date and time, device or browser class, referrer where available, IP-derived network information, and security logs. We use this limited information to operate, secure, and understand the reliability of the website. We use Vercel for hosting and aggregate website analytics. We do not send contact-form contents to analytics. The contact inbox uses a daily keyed hash of network information to limit repeated submissions; it does not store your raw IP address with your inquiry.
3. Private brief interactions
When a private company brief is made available, we may record a brief access or call-to-action interaction. Automated email-security scanners and link-preview systems can request a page, so a recorded request does not necessarily represent a human view or interest.
4. Public business information
BZ Labs may use professional information from public business sources to identify relevant organizations and business contacts, prepare working hypotheses, and conduct relevant B2B communication. A public source does not make its information error-free, and observations should be reviewed before being relied upon.
5. How we use information
We use information to respond to inquiries, prepare and improve pilot proposals, conduct relevant B2B communication, maintain security, measure site reliability, manage opt-out requests, and comply with legal obligations.
6. Service providers and disclosures
We use Vercel for website hosting and analytics and Supabase for the website inquiry database. Google Workspace handles business email and internal notifications containing the details submitted through our contact form. We also use communications and security providers as needed to operate the business. Information may be processed in the United States and other locations where our providers operate. We may also disclose information when required by law, to protect rights or security, or as part of a corporate transaction subject to appropriate safeguards.
7. No sale of personal information
BZ Labs does not sell personal information. We do not use website tracking pixels for email open-rate tracking.
8. Retention and security
We retain information for as long as reasonably needed for the purpose for which it was collected, business records, dispute resolution, security, and legal obligations. Retention is not necessarily immediate deletion. We use controls appropriate to the relevant workflow, but no system can be made completely secure.
9. Choices, opt-out, and deletion requests
You may ask us to stop business communications, correct information, or consider a deletion request by contacting support@bz-labs.com. We may keep limited records needed to honor an opt-out, maintain security, or meet legal obligations. Depending on where you live and the laws that apply, you may have additional rights to access, correct, delete, or restrict the use of your personal information. Contact us to exercise an applicable right; we may need to verify your request. You may also contact your local data protection authority.
10. Children’s data
This website and BZ Labs business services are not directed to children. We do not knowingly seek personal information from children.
11. Changes
We may update this policy as the website and business processes change. The effective date on this page will be updated when material revisions are published.
Contact
BZ Labs, Inc.
Mailing address: 16192 Coastal Highway, Lewes, Delaware 19958, United States
support@bz-labs.com